Privacy Policy

By using this Web site ( providing Indel Money with your personal information, you are consenting to Indel Money’s collection, use and disclosure of your personal information in accordance with this privacy policy. You may choose not to provide personal information through this Website; however, in doing so, you may not be able to engage in certain transactions or activities offered through this Web site.

Personal Information:

When you use the website, send an email or participate in a survey or questionnaire, Indel Money may collect financial information, demographic information, gender, age, education, marital status, language, household information, purchase history and/or other personal information from you.

Indel Money automatically collects general information concerning the use of its Web site. This includes the Internet Protocol (IP) address of your computer, the IP address of your Internet service provider, the web browser used to access the Web site, the Internet address of the Web site from which you linked to the Web site, the date and time of access to the Web site, the operations were undertaken during use of the Web site, the sections of the Web site that you visit, the parameters relating to particular pages of the Web site visited and the time spent on each page and the content downloaded from the web site. Where authentication is required or used, your username is recorded in the Web server logs.

The general information that is automatically collected is used to improve the Website, for marketing, Web site and system administration and other administrative purposes. Indel Money may use the general information that is automatically collected to create aggregate reports concerning Web site use, user patterns, user demographics and user purchases.

Indel Money uses “cookies” which are small data files sent to your browser and stored on your computer’s hard-drive to track your use of the Web site. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Usage of personal information:

The information provided by you will be used for sending promotional emails about new products, special offers or other information which we think you may find interesting using the email address.

Further, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security and Retention of Information

Despite the measures Indel Money has implemented, as described below, data transmitted over the Internet is not guaranteed to be secure. Indel Money does not guarantee, warrant or represent that the personal information you provide will be transmitted securely, or protected completely against interception, loss, misuse or alteration. Indel Money accepts no responsibility or liability for any damages that may result where personal information submitted by you, has not been securely transmitted, has been intercepted, lost, misused or altered.

Indel Money has adopted and implemented physical, and technological processes and procedures in an effort to keep your personal information safe and secure.

Other Websites

Indel Money Website may contain links to other Web sites. When you click on one of those links, you will leave the Indel Money Web site and enter the other Web site. Indel Money has no control over those other Web sites and is not responsible for the collection of your personal information that is gathered on these other Web sites or their use of cookies or other tracking devices. It is important that you review their privacy policies before providing them with your personal information.

Modifications to this Privacy Policy

Indel Money reserves the right to change this privacy policy at any time, without notice or liability to you or any other person, by posting a new privacy policy on the Web site. Indel Money’s collection, use and disclosure of your personal information will be governed by the version of the privacy policy that is posted and in effect at the time.

Payment Gateway

Refund & Cancellation policy:-

  1. If the amount is debited from your bank account despite a failed payment transaction, the obligation will be on your bank to reverse the amount.
  2. In case you have attempted to make an online payment of a transaction more than once, and Indel Money has received the amount more than once, Indel Money reserve the right to adjust it against additional EMI / Dues towards your loan account.
  3. In case the customer is having more than one loan account, then Indel Money reserves the right to adjust the total receipts towards any one/more accounts.


  1. Any excess payment made by you shall be refunded back through payment gateway within 30 days pursuant to the reconciliation of the accounts by Indel Money. Customer will have to claim any refund within 15 days.


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