Job Title: Branch Manager
Location: Pan India
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
· Target achievement of the branch in various parameters
Business Growth , Cross selling of all products and increase in walk-in of the branch.
Handling branch team, guide them, train them for best customer services.
Maintaining self and team punctuality, discipline and high level of morality in tune with the ethics & values of the company.
· Ensure quality of business and operational efficiency through proper process adherence.
· Prompt follow-up for interest collection , loan repayment . Follow up on auction process.
· Initiate, organise, coordinate and participate in marketing and business promotion activities
Efficient maintenance of branch books of accounts, documents and statutory records and upkeep of branch premises and physical Assets.
Liaison and coordination with statutory authorities , Land Lord , local external agencies.
Ensure compliance and adherence to rule of Law.
· Have thorough knowledge and understanding of various products offered by the company , Operations procedures , Circulars , Company software/ system.
· Ensure Compliance with the Rules and regulations of the company , Code Of Conduct and terms of appointment by self and branch staff
· Responsible for discipline of branch staff
· New Customer Acquisition and Retain present customers
· Ensure branch adhere to all policies and guidelines for lead generation as well as business closures
· Daily completion and submission of sales reports to the superiors
· Ensure adequate KYC norms , best practices in Gold Appraisal and risk mitigation for all branch customers
· Ensure proper bank transactions , Cash &Gold handling in branch
· Build a database of customer leads through references, canvassing and networking
· Responsible for Branch records such as files and registers proper and updated with real time entries.
· Responsible for proper branch upkeep and hygiene
· Function as Custodian of the Branch and safeguard the assets, Cash and valuables in the Branch during and after the Business hours.
· Responsible for clearing branch audit queries
· Bank reconciliation statement preparation , Gold Stock Verification report
Document Pledges, Releases, Repledges, Interest Payment and Special releases like 3rd party, Token Loss or Death cases.
Take necessary approvals/ authorization from AM/ RM as and when required
· Ensure that the Branch keeps adequate stock of stationery and house keeping materials and purchase, whenever required, with the approval from the authorities concerned.
· Whistle blow if noticed any act which is harmful to the company.
· Ensure the safe is properly locked and joint operations of safe at any point of time
· Ensure cash/gold counter locked and keys are in safe custody of responsible employees
· Day end ensure security alarm system armed and working perfectly, do test the same once in every week and ensuring shutter locks are locked properly after office hours
· Any other assignments given by the senior officials and company
Please share your resume in this Mail Id: punya.parameswaran@indelmoney.com
